Yes, an appointment is preffered.
Our Primary Care doctors will also set aside some time every day for urgent - same day appointment needs.
Please contact us to make an appointment (562) 630-3105 extension 106.
How do I make an appointment?
There are various ways to make appointments.There are various ways to make appointments. 1) Call the Appointment line - 562-630-3105 Option #3. 2) Request an appointment on-line. 3) Make an appointment in our office at the check out counter.
How long does it take to get the results from my x-rays?
It takes about 7-10 days for our office to get the x-ray report. If it is abnormal, the radiologist will call us ahead of time so that we can contact you immediately.
Please note that if it has been over two weeks and you have not received your results...please call your Doctor's medical assistant to notify her.
How will I get my lab results?
Normal lab results are mailed out to our patients.
Abnormal lab results are called by either the MD or MA with instructions or you are requested to come in for a follow up visit.
If we are unable to contact you via telephone, we will send you a letter in the mail.
What if I need to be seen immediately?
Urgent or Emergent needs should not go through the appointment line. If you have an urgent/emergent need, please call our office and speak to the operator. She will direct you to your physician's medical assistant who will make arrangements to work you in. You may not be seen by your physician that day, but by whichever physician is available. Please call as early in the day as possible to make these arrangements.
Where do I go to get my lab drawn?
This depends on your insurance coverage.
Some insurance companies require that you use a specific lab. In those cases, it is better that you follow their requests to ensure that your insurance will pay for the bill.
There is a Unilab & Memorial Healthtech Lab drawing station located in walking distance form our office. They are independent from our office but are there for your convenience.
Why do I get a voice mail recording when I call my nursing assistant?
Our staff makes every effort to answer their phones. However, there are times during clinic hours that they are with a patient or on another line. We return all calls by the end of the day or by the following business day. If you are not receiving a response to your messages, please call us and ask to speak to a supervisor.
If you are calling regarding an urgent matter, please dial 0 at anytime and advise the operator that it is an urgent need.
Do I need an appointment? 